AAA is offering tips and advice to make an auto body shop visit as stress-free as possible. Since preventative maintenance is critical to maintaining and extending the life of a vehicle, AAA says selecting a quality repair facility and doing a little preparation can make all the difference.

AAA recommends writing notes pertaining to problems with the vehicle's performance before showing up to the auto shop, so important information is not forgotten, adding to include everything. Motorists should be able to provide a technician with well detailed symptoms of the vehicle rather than attempting to provide solutions. The more precise a description the better, for example a rattle under the hood starts at 40 miles per hour, is much more helpful than sometimes there's a noise under the hood.

Unless the motorist is a skilled professional themselves, they should avoid technical terms unless they are positive of their meaning. It is more advantageous to describe the experience in terms that will not lead to a misdiagnosis or misinterpretation. Car owners are also encouraged to bring paperwork of past services and repairs to provide a technician with backround work that has been done to their vehicle.

As for advice while at the auto shop, car owners can protect themselves from unexpected charges or unneeded repairs by reading repair orders before authorizing any work done on the vehicle. A driver can request to see all the parts that are being replaced in the vehicle. 

A vehicle owner should also ask questions on services they do not understand or feel were explained vaguely. Most auto body shops value customer service to encourage returning customers, so these facilities will encourage customer questions and provide detailed answers.

Lastly auto owners should read over their bill and question any unclear charges, insisting on descriptions of their final invoice.

In Illinois there were 58,392 accidents throughout 2010, according to the Illinois Department of Transportation. As a response Toyota is hosting Driving Expectations for recently licensed and permitted teens and their parents in Chicago. The presentation includes education from distracted driving to encouraging preventative maintenance, like brake checks and engine work in vehicles.

"The ultimate goal of the Toyota Driving Expectations program is for teens to develop responsible daily driving habits and gain the skills to handle challenging situations behind the wheel," said Michael Rouse, Toyota's vice president of diversity, philanthropy and community affairs.